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Portfolio and Downloads

Project and Event Photos

Healthcare Systems Process Improvement 2025 Opening Panel Discussion

    Chain of Learning Podcast with Katie Anderson

    When Crisis Strikes, Hold on to Your Purpose

     🔥 𝗔𝗿𝗲 𝘆𝗼𝘂 𝗼𝗿 𝘆𝗼𝘂𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝘀𝘁𝘂𝗰𝗸 𝗶𝗻 𝗮 𝗰𝗼𝗻𝘀𝘁𝗮𝗻𝘁 𝘀𝘁𝗮𝘁𝗲 𝗼𝗳 𝗰𝗿𝗶𝘀𝗶𝘀, 𝘄𝗵𝗲𝗿𝗲 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗳𝗲𝗲𝗹𝘀 𝗹𝗶𝗸𝗲 𝗮𝗻 𝘂𝗿𝗴𝗲𝗻𝘁, 𝗺𝘂𝘀𝘁-𝗳𝗶𝘅-𝗻𝗼𝘄 𝘀𝗶𝘁𝘂𝗮𝘁𝗶𝗼𝗻?  🚒 𝘽𝙪𝙩 𝙣𝙤𝙩 𝙚𝙫𝙚𝙧𝙮𝙩𝙝𝙞𝙣𝙜 𝙞𝙨 𝙖 5-𝙖𝙡𝙖𝙧𝙢 𝙛𝙞𝙧𝙚.
     

    𝗧𝗮𝗸𝗲 𝗮 𝗺𝗼𝗺𝗲𝗻𝘁 𝘁𝗼 𝗮𝘀𝗸 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳:
    👉 How well do I differentiate between a 𝙩𝙧𝙪𝙚 𝙘𝙧𝙞𝙨𝙞𝙨 and 𝙥𝙚𝙧𝙘𝙚𝙞𝙫𝙚𝙙 𝙪𝙧𝙜𝙚𝙣𝙘𝙮?
    👉 How does my 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙𝙞𝙣𝙜 𝙤𝙛 𝙥𝙪𝙧𝙥𝙤𝙨𝙚 guide me in making those decisions?

     🎧 Tune in now to learn how purposeful leadership creates a culture of alignment and growth.  


    Listen Now to Chain of Learning!

    Ballad Health's Smartsheet Modern Project Management

    Ballad Health EPMO Uses Smartsheet Modern PPM to Integrate 20 Hospitals

    “The labor shortage is real, and our resources are constrained like many other healthcare organizations. Smartsheet Modern PPM increases our efficiency and productivity, so everyone on our team is working to their highest potential on our projects. Instead of manually calculating everything, we can just sit back and let Smartsheet Modern PPM do it all.”

    Isaac Mitchell, Vice President of Project Management and Operational Excellence, Ballad Health

    Read the Customer Story

    Industrial and Systems Engineering Magazine

    What's your story? Isaac B. Mitchell

    Institute of Industrial and Systems Engineer magazine member highlight, "What's your Story?"   

    • How did you get started in an ISE career?
    • How did you transition to healthcare?
    • What inspired you to launch the Lean Book and Lean Coffee clubs?

    Download Article

    IISE Problems Solved Podcast

    Smells Like Lean Coffee Podcast

    In this episode, we’re going to have a lean chat with Isaac Mitchell of Ballad Health, a longtime member of IISE and the Society for Health Systems, on the Lean Coffee and Book Clubs he’s operated for several years, the growing interest in this networking method since the start of the COVID-19 pandemic and the value of gathering like-minded professionals to share and discover new ideas and solutions. 

    Download Podcast

    Patent - RFID Kanban System

    Inventory Management System with RFID-Tagged Bins on Shelves - Patent Number US 11,989,686 B2

    An apparatus for managing an inventory of goods stored in multiple bins on a shelving system includes an RFID antenna disposed on an upper shelf of the shelving system. The RFID antenna communicates with RFID tags disposed above the upper shelf RF shielding is disposed between the RFID antenna and lower shelves. An RFID tag is attached to a bin configured to contain the goods. The RFID tag is encoded with information identifying the goods stored in the bin. An RFID reader performs scans to detect RFID tags disposed above the upper shelf. An inventory computer generates a bin detection confirmation message based on the RFID tag being detected by the RFID reader at least a first number of times during a predetermined detection period. The inventory computer also generates a product reorder message based on the RFID tag being detected by the RFID reader at least a second number of times during the predetermined detection period, wherein the second number of times is greater than the first number of times. The product reorder message includes the information identifying the goods stored in the bin.

    View Patent

    University of Tennessee's Industrial & Systems Engineering

    First-person ISE: What is industrial and systems engineering? Students Sara Gamble & Danika Dorris and alumnus Isaac Mitchell share their experiences with University of TN, Knoxville Industrial & Systems Engineering.

    University of Tennessee's Lean Summer Program

    The UT Department of Industrial and Information Engineering has worked with several companies and organizations to implement lean practices by applying the right tools for the right processes and developing a sustainable culture. Thanks to this experience, we have developed a five-week summer program for students interested in learning about Lean and gaining experience in the methodology and applications.  

    Institute of Industrial and Systems Engineers Blog

    Industrial Engineering Success Stories

    ATTN: Business and company leaders whom aspire to excel
    Meet Isaac Mitchell, Director, Lean Continuous Improvement, East Tennessee Children’s Hospital. Bachelor of Science, Industrial Engineering, University of Tennessee 

    View Blog Post

    LeanBlog.org

    Guest Post: Organizations are Solving Problems; Are They Workarounds or Real Improvements?

    Mark' Graban's note: Today's post is a guest post by my friend and colleague Isaac Mitchell. We've crossed paths at conferences, including the annual Society for Health Systems conference, where he shared some of their great work on Kaizen that's being done at East Tennessee Children's Hospital. Hopefully we'll see you there in February with keynote speaker Kim Barnas (hear my podcast with her) and others.  

    View Blog Post

    University of Tennessee Join the Journey

    Alumni - Loyal Vol: Isaac Mitchell

    Isaac Mitchell is a loyal Vol and Director of Operations at the medical device manufacturer DeRoyal who understands that if you support your community it will give back to you as well. 

    View the Post

    The New England Lean Podcast

    Teamwork, 3P and Cardboard City with Isaac Mitchell‬

     

    Join Paul W. Critchley, owner of New England Lean Consulting, as he talks with local business owners, global thought leaders, world-renowned authors and just plain interesting people who are doing great things for business, culture and society! Guests share the thoughts and practices that they've used to bring their organizations to ever-greater levels of success. More than just hitting business metrics, true success must include culture, psychological safety and emotional intelligence.

     
    In this episode, we talk about the importance of including everyone when enacting and implementing change and ensuring that everyone feels heard. We also talk about 3P as a Lean tool, and how underrated it is. Finally, we talk about Isaac's latest role and how the technology his company uses in their product is furthering the adoption of Lean into healthcare. 

    Listen to the Podcast

    Healthcare Systems Process Improvement Conference

    An engineer, an architect, and a nurse walk into a bar, I mean a hospital...

     

    In episode #355 of Mark Graban's podcast, He's sharing three short conversations with three people who have very different backgrounds, but they still all ended up working to improve healthcare.

    We have a Toyota-trained engineer (Isaac Mitchell), who transitioned (like me) from manufacturing to healthcare.


    We are also joined by an architect (Laura Silvoy) who got a master's degree in health systems engineering and helps an architecture firm in the improvement and design of healthcare facilities.

    And, we have a business student (Darrin Judkins) who then got a nursing degree and, after years of providing patient care at the bedside, also got into Lean and healthcare improvement.


    We all know each other through our involvement in the Society for Health Systems (a part of the Institute of Industrial & Systems Engineers) and the annual Healthcare Systems Process Improvement Conference. The event is being held February 26 to 28 this year in Savannah, Georgia. I love this event — the learning, the networking, the friends… and I highly recommend it. We'll chat about that a bit too.

    This episode is a little different… but I think you'll like it.

    Listen to the Podcast

    Articles

    LeanBlog.org Podcast and Summary on Lean Facility Design at East Tennessee Children's Hospital (pdf)

    Download

    Guest Post Organizations are Solving Problems; Are They Workarounds or Real Improvements_ – Lean Blog (pdf)

    Download

    Healthcare Business Insights Article -Enhancing Care with Continuous Improvement Boards (pdf)

    Download

    Healthcare Business Insights Article - From Research Request to Beta Test Developing Patient Safety (pdf)

    Download

    It's About Children Article - Ideal Patient Care initiative improves staff, patient experience (pdf)

    Download

    Lean Focus Article - Metric Boards Management (pdf)

    Download

    PRESENTATIONS

    Hansei: Reflections from a Lean Japan Study Trip (pdf)

    Download

    Intention and Goal Setting From a Daruma (pdf)

    Download

    Project Management Information Systems - Helping or Hindering (pdf)

    Download

    Grow your Network and Knowledge by Hosting a Lean Coffee (pdf)

    Download

    RFID in Healthcare - The Crystal Ball to Actionable Insights (pdf)

    Download

    THA Poster Engaging front-line staff in integrated process and architectural design (pdf)

    Download

    “Why” Change Your Approach to Teaching Lean (pdf)

    Download

    Continuous Improvement Events at Children's (pdf)

    Download

    Engaging Front-line Staff in Lean Continuous Improvement (pdf)

    Download

    Lean at East Tennessee Children's Hospital (pdf)

    Download

    Old Wine in New Casks Avoiding Broken Systems in Shiny Spaces (pdf)

    Download

    Teach 'The Why' Before 'The How' (pdf)

    Download

    A Career of Lifelong Learning (pdf)

    Download

    Projects and Forms

    Process Behavior Chart Template (xlsx)

    Download

    Sample A3 Problem Solving Document at East Tennessee Children's Hospital (pdf)

    Download

    Sample Idea Card at East Tennessee Children's Hospital (pdf)

    Download

    Continuum RFID Product Overview (pdf)

    Download

    Continuum RFID Kanban Savings Worksheet (xlsx)

    Download

    Project Toyota A3 Reducing Engineering Changes (pdf)

    Download

    Project Lab Lean Improvements (pdf)

    Download

    Project OR Start Times (pdf)

    Download

    Project Six Sigma Supplies Kanban (pdf)

    Download

    Project Surgical Services Simulation Model (pdf)

    Download

    Google App Templates

    Lean Coffee Sign-up Template

    Lean Coffee Jamboard Template

    Lean Coffee Jamboard Template

    LeanBook.Club Sign Up Template

    Lean Book Club Topic Submission Template

    Lean Book Club Week Priority Vote Template

    Social

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