Go See, Ask Why, Show Respect

About Us

We specialize in partnering with your talented team to create and provide ideal patient care.  Our goal is to help discover your hidden potential by actively learning and asking “Why?” to create sustainable solutions. Contact Gemba Improvements today to begin your journey towards creating a culture of continuous improvement. 

What We Believe

  • The patient is the reason we are here.
  • Our fundamental cause for action is to provide ideal patient care.
  • Lean techniques drive process and quality improvements, elimination of waste, and reduce the cost of providing care.
  • Lean actively engages all employees from front line workers to physicians and CEOs in problem-solving at the bedside.
  • Healthcare workers are the most passionate, highly trained individuals in the work force.
  • Lean unleashes this talent to drive out waste, reduce variation and improve quality and patient safety.
  • Systems and processes must be reliable in order to work for the patient and employees.
  • Respect everyone and everything involved with providing ideal patient care.

What is Lean?

Lean is a hospital-wide culture that focuses on the relentless elimination of waste and focuses on providing value to your customers.  It is about looking at how we do our work and continuously figuring out ways to improve how that work is done. Lean shows people how to break down complex processes and identify activities as value added or non-value added from the standpoint of the customer. Front-line workers become experts in problem-solving and are then able to fix problems at the bedside so that they never happen again.

Why the Gemba?
Gemba is a Japanese term that translates to “the actual place” or “where the work is actually done.”  In healthcare, this is the point of patient care. Problems that can be solved at the bedside should be solved at the bedside by the people who do the work.  Front-line workers such as RN’s, PCA’s, Clinicians, Technicians, and Therapists are the experts on their job.  They are in the trenches eight to twelve or more hours a day.  These workers often already know the problems and have great ideas for solutions. Gemba Improvements empowers these workers with tools, training, and a positive environment to implement their solutions. 

Partnership Services:

 Lean Education and Training

  • Lean Basic Training
  • Lean for Physicians
  • Creating Ideal Patient Care
  • A3 Problem Solving
  • Value Stream Mapping
  • Lean Tools  
  • Custom Training

   Lean Management Systems 

  • Lean Systems Gap Analysis
  • Hoshin Planning
  • Daily Continuous Improvement
  • Metric Board Management
  • A3 Problem Solving
  • Humble Inquiy
  • Error Proofing and Root Cause Analysis
  • Lean Culture Change Management

   Lean Tools 

  • Kaizen Event Facilitation
  • Value Stream Mapping
  • 5S+Safety Program Implementation
  • Kanban Systems and Inventory Evaluation
  • Facility Design with AutoCAD services
  • Standard Work Evaluation and Documentation
  • Time and Motion Studies

Contact Us



Schedule a Free Consultation


 +1 865-309-LEAN 



Schedule a Free Consultation



Schedule a Free Consultation

Schedule a Free Consultation

Schedule a Free Consultation